H3C Optical Module Warranty

H3C optical modules come with a 12-month warranty period.

H3C provides warranty coverage for its optical modules as part of its enterprise product warranty policy. Specifically, product accessories such as optical modules, hot-swappable fans, and power supply units are covered for 12 months from the start of the warranty . The warranty period begins either 90 days after the product shipment from H3C or from the date H3C receives a service request for the product, whichever is earlier .

Warranty Coverage

During the 12-month warranty period, H3C offers support for defects in material and workmanship. Customers are entitled to replacement or repair of defective optical modules under the warranty terms. The warranty applies only to original H3C products and does not cover third-party hardware, consumables, or software .

Additional Service Options

Beyond the standard warranty, H3C also offers H3Care foundation services, which provide extended maintenance, remote troubleshooting, and advance hardware replacement according to the chosen Service Level Agreement (SLA), . These services can supplement the standard warranty for enhanced support.

Important Notes

• The warranty is non-transferable and applies only to the original end-user customer .
• Local laws and regulations may affect warranty terms, so it is recommended to consult your local H3C service sales representative for country-specific details .
• Customers are responsible for removing any confidential or personal data from defective units before returning them for warranty service . In summary, H3C optical modules are covered by a 12-month warranty, with options for additional support through H3Care services, ensuring reliable maintenance and replacement if needed.